RECOVERY BUDDY

15 days

Mobile

Solo project

Design thinking

Figma

Creating a full mHealth application MVP hifi prototype with a disruptive concept, a strategic branding, and some feature requirements.

Brief Summary

Technology is rapidly transforming the health and wellness industry, with smartphones driving a growing market for mobile health apps, wearables, and biometric trackers. For my final project in the Ironhack bootcamp, I was tasked with developing a full mHealth mobile application that introduces a new approach to wellness for the Daily Health Conference, a non-profit promoting global health and wellness through talks, workshops, and training.


To provide more value to its members, the conference board sought innovative ways to use technology to promote healthier lifestyles. They organized a competition to develop new digital apps, with the challenge of creating an MVP that helps users commit to health-improving routines.


The app needed to stand out in a crowded market, allow users to monitor their progress, encourage healthier habits, comply with GDPR, and align with the organization’s values. Must-have features included user profile setup, goal setting and tracking, data management, transparency about data usage, and system feedback.

Problem Scope

I have chosen to design an MVP for patients recovering from long-term conditions that required prolonged medication. The app assists them in planning their medication tapering process based on their personal goals and daily constraints. It allows users to track the progression of their physical and mental symptoms, receive ongoing supervision from their healthcare provider, and adopt simple yet effective motivational techniques and self-expression tools to sustain their motivation and confidence throughout the process, until they achieve their goal or complete medication withdrawal.

Secondary Research

By making a situational analysis of existing resources prior my market research, I was able to validate some assumptions about medication weaning and prescription changes correlated with long-term illnesses.

By making a situational analysis of existing resources prior my market research, I was able to validate some assumptions about medication weaning and prescription changes correlated with long-term illnesses.

By making a situational analysis of existing resources prior my market research, I was able to validate some assumptions about medication weaning and prescription changes correlated with long-term illnesses.

By making a situational analysis of existing resources prior my market research, I was able to validate some assumptions about medication weaning and prescription changes correlated with long-term illnesses.

Market Research

Lean UX canvas

To get a clearer and efficient vision of my product development process, focusing on creating value for my end-user through rapid experimentation and iteration, I embraced the lean UX canvas framework and completed its core components:

Feature comparison chart

Despite any direct competitors, I was able to identify indirect competitors who's UX could provide informational analysis regarding a successful flow for my target users. Therefore, using a matrix, I analyzed whether or not each of the competing applications listed on the horizontal axis offered the key functionalities listed on the vertical axis.

Market positioning Map

According to my market research finding I determined the most relevants axes to represent the current market distribution in order to identify market gaps and to decide upon an ideal strategic market positioning.

According to my market research findings, I determined the most relevants axes to represent the current market distribution in order to identify market gaps and decide upon an ideal strategic market positioning :

According to my market research findings, I determined the most relevants axes to represent the current market distribution in order to identify market gaps and decide upon an ideal strategic market positioning :

User Research

To learn more about the needs and pain points of my audience, I conducted 5 interviews with 4 patients who had already undergone a medication weaning or a prescription change related with their long-term illnesses, plus 1 doctor.

My interviews enabled to come out with 5 main insights:

The psychiatric affections are the most correlated with patients lives, which may induce frequent prescription adjustments, but the psychiatry is the the specialty that is most in shortage.

Unlike medication phases, the weaning process is often poorly protocolized as it requires a case-by-case approach, which can lead to brutal withdrawals and even to medical relapses in some cases.

Due to the frequent adjustments in medication, patients require additional support and closer monitoring to ensure the planification and the success of their weaning process.

For practitioners, it can be challenging to assess a patient's condition and the progress of their medication weaning, due to spaced out consultations and their limited duration.

Likewise, patients may struggle to convey their emotional and physical state to their practitioner due to spaced out consultations and their limited duration, leading to feelings of loneliness and frustration.

Meet "Recovering Raphaël", my primary persona

After analysing all of these information by using an affinity diagram, I created my primary user persona to guide my design thinking:

Raphaël's Journey Map

Based on Raphaël's profile, I created his user journey map and identified at each stage what were the main frustrations and the main opportunities, before to ideate on my solution:

Problem Statement

With this in mind, my problem statement was defined as:


"Patients who experience withdrawals after changing prescriptions for their long-term diseases, need to find a way to ensure that their symptomatic and emotional fluctuations comply with professionally recommended real-time adjustments & processes, because poor protocols with insufficiently frequent medical monitoring leads to medical relapses and care chronicization."


I brainstormed the possible solutions by doing a Crazy 8s, before to prioritise the must have features using the Moscow method.

With this in mind, my problem statement was defined as:

"Patients who experience withdrawals after changing prescriptions for their long-term diseases, need to find a way to ensure that their symptomatic and emotional fluctuations comply with professionally recommended real-time adjustments & processes, because poor protocols with insufficiently frequent medical monitoring leads to medical relapses and care chronicization."


I brainstormed the possible solutions by doing a Crazy 8s, before to prioritise the must have features using the Moscow method.

With this in mind, my problem statement was defined as:

"Patients who experience withdrawals after changing prescriptions for their long-term diseases, need to find a way to ensure that their symptomatic and emotional fluctuations comply with professionally recommended real-time adjustments & processes, because poor protocols with insufficiently frequent medical monitoring leads to medical relapses and care chronicization."


I brainstormed the possible solutions by doing a Crazy 8s, before to prioritise the must have features using the Moscow method.

With this in mind, my problem statement was defined as:


"Patients who experience withdrawals after changing prescriptions for their long-term diseases, need to find a way to ensure that their symptomatic and emotional fluctuations comply with professionally recommended real-time adjustments & processes, because poor protocols with insufficiently frequent medical monitoring leads to medical relapses and care chronicization."


I brainstormed the possible solutions by doing a Crazy 8s, before to prioritise the must have features using the Moscow method.

MVP Statement

After prioritization, my Minimum Viable Product was defined as:


"At the bare minimum, RecoveryBuddy aims to provide patients who experience withdrawals after changing prescriptions for their long-term diseases with a supportive tone of voice, real-time monitoring and adjustment tool that ensures adherence to prescription and medical recommendations, while reducing risk of relapse."


By providing users with the following features:

After prioritization, my Minimum Viable Product was defined as:


"At the bare minimum, RecoveryBuddy aims to provide patients who experience withdrawals after changing prescriptions for their long-term diseases with a supportive tone of voice, real-time monitoring and adjustment tool that ensures adherence to prescription and medical recommendations, while reducing risk of relapse."

After prioritization, my Minimum Viable Product was defined as:


"At the bare minimum, RecoveryBuddy aims to provide patients who experience withdrawals after changing prescriptions for their long-term diseases with a supportive tone of voice, real-time monitoring and adjustment tool that ensures adherence to prescription and medical recommendations, while reducing risk of relapse."

After prioritization, my Minimum Viable Product was defined as:


"At the bare minimum, RecoveryBuddy aims to provide patients who experience withdrawals after changing prescriptions for their long-term diseases with a supportive tone of voice, real-time monitoring and adjustment tool that ensures adherence to prescription and medical recommendations, while reducing risk of relapse."

By providing its users with the following features:

  • Profile and planning settings in order to generate a personalised planning taking into account medical and personal constraints

  • Automated reminders, weekly logs, and logs reports shared with a designated practitioner to allow continuous monitoring and feedbacks

  • Automated messenger feature to receive practitioner feedbacks and to arrange next appointments

  • A multi-modal journaling feature to recall day-to-day experiences before next appointment

  • Inspirational thoughts and podcasts to keep user motivated until reaching their goal

By providing its users with the following features:


  • Profile and planning settings in order to generate a personalised planning taking into account medical and personal constraints

  • Automated reminders, weekly logs, and logs reports shared with a designated practitioner to allow continuous monitoring and feedbacks

  • Automated messenger feature to receive practitioner feedbacks and to arrange next appointments

  • A multi-modal journaling feature to recall day-to-day experiences before next appointment

  • Inspirational thoughts and podcasts to keep user motivated until reaching their goal

By providing its users with the following features:


  • Profile and planning settings in order to generate a personalised planning taking into account medical and personal constraints

  • Automated reminders, weekly logs, and logs reports shared with a designated practitioner to allow continuous monitoring and feedbacks

  • Automated messenger feature to receive practitioner feedbacks and to arrange next appointments

  • A multi-modal journaling feature to recall day-to-day experiences before next appointment

  • Inspirational thoughts and podcasts to keep user motivated until reaching their goal

By providing its users with the following features:


  • Profile and planning settings in order to generate a personalised planning taking into account medical and personal constraints

  • Automated reminders, weekly logs, and logs reports shared with a designated practitioner to allow continuous monitoring and feedbacks

  • Automated messenger feature to receive practitioner feedbacks and to arrange next appointments

  • A multi-modal journaling feature to recall day-to-day experiences before next appointment

  • Inspirational thoughts and podcasts to keep user motivated until reaching their goal

  • Profile and planning settings in order to generate a personalised planning taking into account medical and personal constraints

  • Automated reminders, weekly logs, and logs reports shared with a designated practitioner to allow continuous monitoring and feedbacks

  • Automated messenger feature to receive practitioner feedbacks and to arrange next appointments

  • A multi-modal journaling feature to recall day-to-day experiences before next appointment

  • Inspirational thoughts and podcasts to keep user motivated until reaching their goal


Design Decisions

Low fidelity wireframes

Low fidelity wireframes

Low fidelity wireframes

After lo fi wireframing, in-person concept testings enabled to identify the following rooms for improvements:

  • Text fields and toggles options layout felt a bit too overwhelming at the profile setting phase

  • Despite the amount of information to be filled in to begin, feedbacks have recognised this as essential for a really personalized plan and very helpful given their past weaning experiences

  • Additional interval options were nonetheless missing in the recovery planning set up phase

  • It felt too constraining for tester to fill their health survey for each day of the week

  • It was suggested to give an intensity score for physical symptoms

  • The sliders scoring was particularly appreciated but it missed some icons to better convey the mood

  • Testers were enthusiastic about podcasts and voice journaling features, but the video journaling option has been rejected, as potentially intrusive

  • Users were expecting to find the following icons successively inside the application's menu : "Home", "Planning", "Journal", "Statistics" and "Notifications"

  • The layout had to be redesigned to occupy the full width of the screen and improve accessibility

  • "RecoveryBuddy" app name seemed easier to remember than "MyRecovery"

  • Text fields and toggles options layout felt a bit too overwhelming at the profile setting phase

  • Despite the amount of information to be filled in to begin, feedbacks have recognised this as essential for a really personalized plan and very helpful given their past weaning experiences

  • Additional interval options were nonetheless missing in the recovery planning set up phase

  • It felt too constraining for tester to fill their health survey for each day of the week

  • It was suggested to give an intensity score for physical symptoms

  • The sliders scoring was particularly appreciated but it missed some icons to better convey the mood

  • Testers were enthusiastic about podcasts and voice journaling features, but the video journaling option has been rejected, as potentially intrusive

  • Users were expecting to find the following icons successively inside the application's menu : "Home", "Planning", "Journal", "Statistics" and "Notifications"

  • The layout had to be redesigned to occupy the full width of the screen and improve accessibility

  • "RecoveryBuddy" app name seemed easier to remember than "MyRecovery"

Users Flows

Prior to start design iteration phases, I thought about my main user flows. As the medical weaning and recovery is a process spread over a long period of time, I decided upon 5 users flows to best show the completion of the various tasks and the user's progress through the process.

Empirical Iterations

Mid fidelity wireframes

Changes were incorporated to my mid-fidelity wireframes, and usability testing sessions unveiled new potential for improvements:

  • It was pointed out that the star symbolism was perhaps not sufficiently aligned with the application's tone of voice and suggested to use a different kind of icon, however the bubbles were particularly appreciated to convey the supportive and encouraging mood

  • The homepage sections were not sufficiently distinguishable, variations in color background were suggested

  • Some confirmation pop ups required a user action to close them, a redirection after delay was preferred

  • There were duplicates of return buttons in the journaling screens to correct

  • "Messenger" wording was considered to be more explicit than "Notification" in the menu

  • It was suggested to animate the icon when reaching a new milestone for a more lively experience

  • The home icon was perceived as a bit classic, it was suggested to correlate it with the app tone of voice

  • Several testers said they weren't particularly convinced of the usefulness of adding their profile picture

Brand attributes

After mid fidelity usability testing and based on my visual competitor analysis, I then defined my brand attributes and composed my moodboard:

After moodboard testing, I reflected on my UI design keeping in mind my brand attributes and the medical and wellness industries visual codes, to compose my style tile :

High fidelity wireframes

Based on my user feedbacks and after conducting a peer-to-peer design critique, the brand identity was incorporated, the overall functionality was improved, and some micro-interactions were added to my interactive prototype.

Interactive prototype

Learnings & Next steps

As a UX/UI designer with experience in the medical sector, designing a mobile mHealth solution that meets the client's requirements and the needs of patients was both exciting and daring.

Indeed, I chose a complex, disruptive, and poorly protocolized concern, on which no direct competitor was identified and involving the collection of sensitive data, but nevertheless essential in the face of the growing phenomenon of chronic care in France, and the current shortage in psychiatry.

My panel of specific respondents and testers was not easy to reach, so it was necessary to reassure them about the anonymous processing of the data collected, and to show empathy to dig into this sensitive subject.

These constraints, combined with the limited time I had to carry out this solo project, required prioritizing needs and sometimes lowering some requirements for the wireframing of my minimum viable product.

Among the next steps, it would be essential to prototype both the practitioner and family member user flows, as well as to introduce a peer support community feature, in order to come out with an enriched support solution.

Thank you for reading my case study

If you have any questions, feel free to reach!

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Alexandra Freyssinier does Product Design © 2025 - All rights reserved

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Alexandra Freyssinier does Product Design © 2025 - All rights reserved

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Let's work together!

Alexandra Freyssinier does Product Design © 2025 - All rights reserved

A project to bring to fruition?

Let's work together!

Alexandra Freyssinier does Product Design © 2025 - All rights reserved